[{"data":1,"prerenderedAt":256},["ShallowReactive",2],{"\u002Fguide\u002Fjobs-and-the-diary":3},{"page":4,"pages":210},{"id":5,"title":6,"body":7,"description":200,"extension":201,"meta":202,"navigation":203,"order":204,"path":205,"placeholder":206,"seo":207,"stem":208,"__hash__":209},"guide\u002Fguide\u002Fjobs-and-the-diary.md","Jobs and the diary",{"type":8,"value":9,"toc":191},"minimark",[10,15,22,29,33,37,40,107,111,115,133,137,141,160,164,168,173,188],[11,12,14],"h2",{"id":13},"jobs","Jobs",[16,17,18,21],"p",{},[19,20,14],"strong",{}," lists every booked job. Search by name, email, phone, postcode or number, and narrow it by moving day.",[16,23,24,25,28],{},"A job moves through its statuses as the work happens: job created, collection arranged, delivery arranged, delivered and completed. Along the way it may also be awaiting our response, awaiting customer response, customer issue, cancelled or refunded. To move it on by hand, use ",[19,26,27],{},"Change status"," on the job's page.",[30,31],"guide-screenshot",{"image":13,"shows":32},"the Jobs list on This week, with each job's customer, move, vehicle and status",[11,34,36],{"id":35},"a-jobs-page","A job's page",[16,38,39],{},"Each job's page has everything about the job in one place:",[41,42,43,58,68,74,80,86,92,104],"ul",{},[44,45,46,49,50,53,54,57],"li",{},[19,47,48],{},"Vehicle, driver and crew"," shows the vehicle, its driver and the ",[19,51,52],{},"People needed, driver included",". Tick ",[19,55,56],{},"Keep on this vehicle when the day is planned"," to pin the job to that vehicle.",[44,59,60,63,64,67],{},[19,61,62],{},"Load"," is what's being carried, including any ",[19,65,66],{},"Hazardous goods",".",[44,69,70,73],{},[19,71,72],{},"Loading and unloading"," holds the minutes each takes. Leave them empty and DoRoutes uses its estimate.",[44,75,76,79],{},[19,77,78],{},"Customer's signature"," says whether the customer must sign on delivery. It follows your business's setting unless you pick one for this job: the customer must sign, the customer signs or the driver says why not, or a signature is optional.",[44,81,82,85],{},[19,83,84],{},"Route"," gives the distance and drive time for the job's vehicle.",[44,87,88,91],{},[19,89,90],{},"From the driver"," shows the steps, issues, clock times and photos the driver recorded, timed by the phone.",[44,93,94,97,98,103],{},[19,95,96],{},"Tracking"," lists the cargo tags on the job (see ",[99,100,102],"a",{"href":101},"\u002Fguide\u002Flive-gps-and-tracking","Live GPS and tracking",").",[44,105,106],{},"The deposit and the balance still due.",[30,108],{"image":109,"shows":110},"job","a job's page, showing its vehicle, driver, crew and what the driver recorded",[11,112,114],{"id":113},"the-schedule","The schedule",[16,116,117,120,121,124,125,128,129,132],{},[19,118,119],{},"Jobs → Schedule"," shows one day at a time: each vehicle with its jobs in order, and the jobs with ",[19,122,123],{},"No vehicle"," yet. ",[19,126,127],{},"Day before"," and ",[19,130,131],{},"Day after"," move through the diary. Pinned jobs are marked, and a day you don't work says so.",[30,134],{"image":135,"shows":136},"schedule","the schedule, with each vehicle and its jobs for the day",[11,138,140],{"id":139},"customers","Customers",[16,142,143,145,146,149,150,128,153,155,156,159],{},[19,144,140],{}," holds everyone who has asked for a quote or booked. A customer's page lists their ",[19,147,148],{},"Addresses",", ",[19,151,152],{},"Quotes",[19,154,14],{},". You can also ",[19,157,158],{},"Add a customer"," by hand; if you already have someone with that email, DoRoutes updates their record instead.",[30,161],{"image":162,"shows":163},"customer","a customer's page, with their contact details, addresses and quotes",[11,165,167],{"id":166},"hours","Hours",[16,169,170,172],{},[19,171,167],{}," shows when each person clocked in and out on the days you choose, and their totals. Each in counts until the next out, and a shift belongs to the day it started.",[16,174,175,176,179,180,183,184,187],{},"Drivers clock in and out on their phones. If one forgets, choose ",[19,177,178],{},"Add a clock event",", then the person, the job and the time, with a note saying why. ",[19,181,182],{},"Fix"," corrects a wrong one, with a reason. ",[19,185,186],{},"Void"," takes one out of the totals; it stays on the record, marked as void.",[30,189],{"image":166,"shows":190},"Hours for this week: when each person clocked in and out, with missed clock-outs flagged",{"title":192,"searchDepth":193,"depth":193,"links":194},"",2,[195,196,197,198,199],{"id":13,"depth":193,"text":14},{"id":35,"depth":193,"text":36},{"id":113,"depth":193,"text":114},{"id":139,"depth":193,"text":140},{"id":166,"depth":193,"text":167},"Booked jobs, each vehicle's day on the schedule, customer records and the crew's hours.","md",{},true,5,"\u002Fguide\u002Fjobs-and-the-diary",false,{"title":6,"description":200},"guide\u002Fjobs-and-the-diary","9WUfsNNNKPE7k6UAio9ggZd7YZmPGEzlWhMjd293sUY",[211,215,219,223,227,228,230,234,237,241,245,249,252],{"path":212,"title":213,"order":214},"\u002Fguide\u002Fbook-on-any-website","Book on any website",12,{"path":216,"title":217,"order":218},"\u002Fguide\u002Fday-planning","Day planning",6,{"path":220,"title":221,"order":222},"\u002Fguide\u002Fgetting-started","Getting started",1,{"path":224,"title":225,"order":226},"\u002Fguide\u002Fimporting-records","Importing records",11,{"path":205,"title":6,"order":204},{"path":101,"title":102,"order":229},8,{"path":231,"title":232,"order":233},"\u002Fguide\u002Fpayments-and-accounts","Payments and accounts",10,{"path":235,"title":152,"order":236},"\u002Fguide\u002Fquotes",4,{"path":238,"title":239,"order":240},"\u002Fguide\u002Fthe-driver-app","The driver app",7,{"path":242,"title":243,"order":244},"\u002Fguide\u002Fvans-and-staff","Vans and staff",3,{"path":246,"title":247,"order":248},"\u002Fguide\u002Fwordpress","Connecting a WordPress site",13,{"path":250,"title":251,"order":193},"\u002Fguide\u002Fyour-firm-and-settings","Your firm and settings",{"path":253,"title":254,"order":255},"\u002Fguide\u002Fyour-website","Your website",9,1793711177449]