[{"data":1,"prerenderedAt":389},["ShallowReactive",2],{"\u002Fguide\u002Fgetting-started":3},{"page":4,"pages":345},{"id":5,"title":6,"body":7,"description":335,"extension":336,"meta":337,"navigation":338,"order":339,"path":340,"placeholder":341,"seo":342,"stem":343,"__hash__":344},"guide\u002Fguide\u002Fgetting-started.md","Getting started",{"type":8,"value":9,"toc":327},"minimark",[10,19,24,27,40,45,53,57,66,101,105,117,120,146,175,181,186,232,242,246,279,292,300,304,314,323],[11,12,13,14,18],"p",{},"The office uses DoRoutes in a web browser, and your drivers use the DoRoutes Driver app on their phones. Your firm has its own address: ",[15,16,17],"code",{},"admin.doroutes.com\u002F\u003Cyour firm>",".",[20,21,23],"h2",{"id":22},"your-first-sign-in","Your first sign-in",[11,25,26],{},"Once your firm is set up, its owner gets an invitation by email.",[28,29,30,34,37],"ol",{},[31,32,33],"li",{},"Open the link in the email and choose a password.",[31,35,36],{},"Scan the code on screen with an authenticator app on your phone, such as Google Authenticator or Microsoft Authenticator, and type in the six-digit code it shows.",[31,38,39],{},"Save the recovery codes DoRoutes shows you. Each one signs you in once if you lose your phone, and you only see them this once.",[41,42],"guide-screenshot",{"image":43,"shows":44},"recovery-codes","the recovery codes screen after setting up two-factor sign-in",[11,46,47,48,52],{},"After that, you sign in with your email, your password and a code from the authenticator app. If you forget your password, ",[49,50,51],"strong",{},"Forgotten your password?"," on the sign-in page emails you a link to choose a new one.",[20,54,56],{"id":55},"today","Today",[11,58,59,61,62,65],{},[49,60,56],{}," is the first page you see. Until you have planned your first day, it shows ",[49,63,64],{},"Get ready to plan",", a checklist of what planning needs:",[67,68,69,75,80,85,90,95],"ul",{},[31,70,71,74],{},[49,72,73],{},"Add your yard",", where your vehicles start and finish the day.",[31,76,77,18],{},[49,78,79],{},"Add a vehicle and confirm its figures",[31,81,82,18],{},[49,83,84],{},"Choose the vehicle quotes are priced for",[31,86,87,18],{},[49,88,89],{},"Give each vehicle its usual driver and working hours",[31,91,92,18],{},[49,93,94],{},"Invite your staff",[31,96,97,100],{},[49,98,99],{},"Check your settings",", covering working days, planning time and bank holidays.",[41,102],{"image":103,"shows":104},"checklist","the Get ready to plan checklist on Today, with most items ticked",[11,106,107,108,110,111,113,114,18],{},"Each item links to the page where you do it, and ticks itself once it's done. If you work alone, or the settings already suit you, tick ",[49,109,94],{}," or ",[49,112,99],{}," yourself with ",[49,115,116],{},"Mark as done",[11,118,119],{},"Once you're planning, Today opens with a greeting and how many of the day's jobs are done. Along the top are four figures:",[67,121,122,128,134,140],{},[31,123,124,127],{},[49,125,126],{},"Jobs done",", and the time the next job finishes. A job booked for a day without a time counts on that day.",[31,129,130,133],{},[49,131,132],{},"Vans out",": the planned vans that have sent a position today, and how many crew are clocked in.",[31,135,136,139],{},[49,137,138],{},"Deposits today",", and how many were paid.",[31,141,142,145],{},[49,143,144],{},"Needs you",": how many things are waiting, and of which kinds.",[11,147,148,151,152,155,156,110,159,162,163,166,167,170,171,174],{},[49,149,150],{},"On the road"," lists each van out today: where it is now, its next stop and when it's due there, and its status, which is ",[49,153,154],{},"On plan",", a number of minutes late, ",[49,157,158],{},"Break",[49,160,161],{},"Finished",". A van counts as late once it's further behind its plan than ",[49,164,165],{},"Late after (minutes)",", in ",[49,168,169],{},"Settings → Planning & working days",". ",[49,172,173],{},"Open the live map"," shows them on the map.",[11,176,177,180],{},[49,178,179],{},"Plans"," shows today's and tomorrow's plans and where each stands. For today it lists each van with its driver, its number of jobs and when it's back at the yard.",[11,182,183,185],{},[49,184,144],{}," lists what's waiting, late vans first:",[67,187,188,198,208,214,220,226],{},[31,189,190,193,194,197],{},[49,191,192],{},"Late",": a van behind its plan. ",[49,195,196],{},"Open job"," opens the job at its next stop.",[31,199,200,203,204,207],{},[49,201,202],{},"Quote",": a quote DoRoutes couldn't price. ",[49,205,206],{},"Price it"," opens it.",[31,209,210,213],{},[49,211,212],{},"Issue",": a job a customer has raised an issue on.",[31,215,216,219],{},[49,217,218],{},"Plan",": a plan waiting for approval, a plan that's out of date, or a night the planner couldn't plan.",[31,221,222,225],{},[49,223,224],{},"Job",": a job with no vehicle or driver.",[31,227,228,231],{},[49,229,230],{},"Payment",": a deposit or balance due.",[11,233,234,237,238,241],{},[49,235,236],{},"Open today's plan"," and ",[49,239,240],{},"New quote"," sit at the top of the page. You see only the figures, lists and buttons your roles allow.",[20,243,245],{"id":244},"menus","Menus",[11,247,248,249,251,252,251,255,251,258,251,261,251,264,251,267,251,270,251,273,237,276,18],{},"The main menu holds the daily work: ",[49,250,56],{},", ",[49,253,254],{},"Planning",[49,256,257],{},"Jobs",[49,259,260],{},"Quotes",[49,262,263],{},"Customers",[49,265,266],{},"Invoices",[49,268,269],{},"Storage",[49,271,272],{},"Map",[49,274,275],{},"Hours",[49,277,278],{},"Insights",[11,280,281,282,285,286,291],{},"Below it, ",[49,283,284],{},"Settings"," holds what you set once and change now and then, from your vehicles, staff and prices to your website. ",[287,288,290],"a",{"href":289},"\u002Fguide\u002Fyour-firm-and-settings","Your firm and settings"," goes through it.",[11,293,294,295,299],{},"You see only the pages your roles allow. ",[287,296,298],{"href":297},"\u002Fguide\u002Fvans-and-staff","Vans and staff"," explains roles.",[20,301,303],{"id":302},"your-account","Your account",[11,305,306,307,309,310,313],{},"Under ",[49,308,303],{}," you can change your password. ",[49,311,312],{},"Sign out everywhere"," ends your sessions on every device, including the one you're using.",[11,315,316,319,320,322],{},[49,317,318],{},"Support",", beside ",[49,321,303],{}," at the foot of the menu, opens our support desk in a new tab, with DoRoutes chosen, so you can ask us for help or report a problem.",[41,324],{"image":325,"shows":326},"account","Your account, where you change your password or sign out everywhere",{"title":328,"searchDepth":329,"depth":329,"links":330},"",2,[331,332,333,334],{"id":22,"depth":329,"text":23},{"id":55,"depth":329,"text":56},{"id":244,"depth":329,"text":245},{"id":302,"depth":329,"text":303},"Sign in for the first time, then work through the checklist on Today before your first day plan.","md",{},true,1,"\u002Fguide\u002Fgetting-started",false,{"title":6,"description":335},"guide\u002Fgetting-started","3pRJiqKgTAhC7N3XlpI9eiw2iMVv53V_ogeR_wWEonU",[346,350,354,355,359,363,367,371,374,378,380,384,385],{"path":347,"title":348,"order":349},"\u002Fguide\u002Fbook-on-any-website","Book on any website",12,{"path":351,"title":352,"order":353},"\u002Fguide\u002Fday-planning","Day planning",6,{"path":340,"title":6,"order":339},{"path":356,"title":357,"order":358},"\u002Fguide\u002Fimporting-records","Importing records",11,{"path":360,"title":361,"order":362},"\u002Fguide\u002Fjobs-and-the-diary","Jobs and the diary",5,{"path":364,"title":365,"order":366},"\u002Fguide\u002Flive-gps-and-tracking","Live GPS and tracking",8,{"path":368,"title":369,"order":370},"\u002Fguide\u002Fpayments-and-accounts","Payments and accounts",10,{"path":372,"title":260,"order":373},"\u002Fguide\u002Fquotes",4,{"path":375,"title":376,"order":377},"\u002Fguide\u002Fthe-driver-app","The driver app",7,{"path":297,"title":298,"order":379},3,{"path":381,"title":382,"order":383},"\u002Fguide\u002Fwordpress","Connecting a WordPress site",13,{"path":289,"title":290,"order":329},{"path":386,"title":387,"order":388},"\u002Fguide\u002Fyour-website","Your website",9,1793711177401]